The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are currently important, such as service-aware future Internet architecture for Quality of Experience (QoE) management on multimedia applications. In recent years, multimedia applications and services have experienced a sudden growth. Today, video display is not limited to the traditional areas of movies and television on TV sets, but these applications are accessed in different environments, with different devices and under different conditions. In addition, the continuous emergence of new services, along with increasing competition, is forcing network operators and service providers to focus all their efforts on customer satisfaction, although determining the QoE is not a trivial task. This book addresses the QoE for improving customer perception when using added value services offered by service providers, from evaluation to monitoring and other management processes.

The analysis of QoE is not an easy task, especially for multimedia services, because all the factors (technical and non-technical) that directly or indirectly influence the user-perceived quality have to be considered. This book describes different methods to investigate users' QoE from the viewpoint of technical and non-technical parameters using multimedia services. It discusses the subjective methods for both controlled and uncontrolled environments. Collected datasets are used to analyze users' profiles, which sheds light on key factors to help network service providers understand end-users' behavior and expectations. Important adaptive video streaming technologies are discussed that run on unmanaged networks to achieve certain QoS features. The authors present a scheduling method to allocate resources to the end-user based on users' QoE and optimizes the power efficiency of users' device for LTE-A. Lastly, two key aspects of 5G networks are presented: QoE using multimedia services (VoIP and video), and power-saving model for mobile device and virtual base station.

Wireless Sensor Networks: Theory and Practice for Deployment addresses WSNs deployment, a mandatory and critical step in the process of developing WSNs solutions for real-life applications. The authors address simple approaches to deploy static WSNs, then exploring more sophisticated approaches to deploy mobile WSNs. Featuring detailed investigations of deployment-related issues such as deployment cost, coverage, connectivity, sensors reliability, and harsh deployment environments, this book will equip you with the basics and an advanced view of both the theoretical and practical aspects, along with knowledge of the guidelines for WSNs deployment.

This book constitutes the thoroughly refereed post-conference proceedings of the 12th International Conference on Wired/Wireless Internet Communication, WWIC 2014, held in Paris, France, during May 27-28, 2014. The 22 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on wireless and wired networks; resource management and next generation services; next generation services, network architecture and applications.

This book constitutes the thoroughly refereed proceedings of the 5th International Conference on Ad Hoc Networks, ADHOCNETS 2013, held in Barcelona, Spain, in October 2013. The 14 revised full papers presented were carefully selected and reviewed from numerous submissions and cover a wide range of applications, commercial and military such as mobile ad hoc networks, sensor networks, vehicular networks, underwater networks, underground networks, personal area networks, home networks and large-scale metropolitan networks for smart cities. They are organized in topical sections on wireless sensor networks, routing, applications and security.

This book constitutes the refereed proceedings of the 11th International Conference on Wired/Wireless Internet Communications, WWIC 2013, held in St. Petersburg, Russia, during June 5-7, 2013. The 21 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on: MAC and scheduling; mobility; fixed networks; services and security; sensor networks; services; and wireless.

Based on a convergence of network technologies, the Next Generation Network (NGN) is being deployed to carry high quality video and voice data. In fact, the convergence of network technologies has been driven by the converging needs of end-users. The perceived end-to-end quality is one of the main goals required by users that must be guaranteed by the network operators and the Internet Service Providers, through manufacturer equipment. This is referred to as the notion of Quality of Experience (QoE) and is becoming commonly used to represent user perception. The QoE is not a technical metric, but rather a concept consisting of all elements of a user's perception of the network services. The authors of this book focus on the idea of how to integrate the QoE into a control-command chain in order to construct an adaptive network system. More precisely, in the context of Content-Oriented Networks used to redesign the current Internet architecture to accommodate content-oriented applications and services, they aim to describe an end-to-end QoE model applied to a Content Distribution Network architecture. About the Authors Abdelhamid Mellouk is Full Professor at University of Paris-Est C-VdM (UPEC), Networks & Telecommunications (N&T) Department and LiSSi Laboratory, France. Head of several executive national and international positions, he was the founder of the Network Control Research activity at UPEC with extensive international academic and industrial collaborations. His general area of research is in adaptive real-time control for high-speed new generation dynamic wired/wireless networks in order to maintain acceptable Quality of Service/Experience for added-value services. He is an active member of the IEEE Communications Society and has held several offices including leadership positions in IEEE Communications Society Technical Committees. Said Hoceini is Associate Professor at University of Paris-Est C-VdM (UPEC), Networks & Telecommunications (N&T) Department and LiSSi Laboratory, France. His research focuses on routing algorithms, quality of service, quality of experience, and wireless sensor networks, as well as bio-inspired artificial intelligence approaches. His work has been published in several international conferences and journals and he serves on several TPCs. Hai Anh Tran is Associate Professor at the Hanoi University of Science and Technology (HUST), Vietnam. His research focuses on QoE aspects, QoS adaptive control/command mechanisms, wired routing, as well as bio-inspired artificial intelligence approaches.

A modern communication networkA can be described asA a large, complex, distributed system composed by higher interoperating, smaller sub-systems. Today, the proliferation and convergence of different types of wired, wireless, and mobile networks are crucial for the success of the next generation networking.A However, these networks can hardly meet the requirements of future integrated-service networks, and are expected to carry multimedia traffic with various Quality of Experience (QoE) and Quality of Service (QoS) requirements. Providing all relevant QoS/QoE issues in these heterogeneous networks is then an important challenge for telecommunication operators, manufacturers, and companies. The impressive emergence and the important demand of the rising generation of real-time Multi-service (such as Data, Voice VoD, Video-Conference, etc.) over communication heterogeneous networks, require scalability while considering a continuous QoS.A This book presents and explains all the techniques in new generation networks which integrate efficient global control mechanisms in two directions: (1) maintain QoS requirements in order to maximize network resources utilization, and minimize operational costs on all the types of wired-wireless-mobile networks used to transport traffic, and (2) mix the QoS associated with home, access, and core networks in order to provide Quality of Service/Quality of Experience expected by users of new services.